POLICY
Thank you for choosing **Activate with E**! To ensure a smooth and successful experience for all participants, please review the following terms and policies:
1. Payment and Subscription-
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Payment Structure: Payments for the program are due on a weekly basis for Virtual Personal Training, charged automatically every week on the day of your initial purchase.
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Price: Virtual Training is priced at $35 per week.
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Cancellation/Refunds: All payments are non-refundable. If you wish to cancel your program, you can do so by notifying us at least 48 hours before the next payment cycle to avoid the next charge.
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2. Scheduling & Attendance-
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Session Scheduling: Virtual personal training sessions will be scheduled in advance based on availability. Please ensure you select a time slot that works for you.
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Late or Missed Sessions: If you cannot attend a scheduled session, please notify us at least 12 hours in advance. Sessions missed without prior notice will not be rescheduled or refunded.
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Punctuality: Please be on time for all virtual sessions. If you are late, the session will not be extended beyond the scheduled time.
3. Health & Safety- ​
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Consult a Physician: It is your responsibility to consult with a healthcare professional before beginning any fitness program. By participating, you confirm that you are physically capable of completing the exercises without injury.
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Liability: While we strive to provide effective and safe workouts, Activate with E is not responsible for any injuries or health complications that may arise during or after participation in the program.
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4. Privacy & Confidentiality - ​
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Data Protection: All personal information provided during your enrollment will be kept confidential and used solely for program-related purposes. We will never share or sell your information.
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Video Sessions: All virtual sessions are recorded for quality assurance purposes. By participating in virtual training, you consent to being recorded. You can request not to be recorded before any session begins.
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5. Program Modifications -
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Program Changes: We reserve the right to make adjustments to the content, schedule, or format of the program as needed. Any changes will be communicated promptly.
6. Communication -
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Program Support: You will receive ongoing support via email, text, or other platforms to address any questions, concerns, or modifications needed throughout the program.
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Feedback: We encourage feedback to improve your experience. Feel free to share your progress or any adjustments you may need.
7. Code of Conduct -
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Respectful Behavior: We maintain a positive environment for all participants. Please engage respectfully with the trainer.
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Harassment-Free Zone: Harassment, offensive behavior, or inappropriate comments will not be tolerated and may result in immediate dismissal from the program without refund.